Effective Date: 08.08.2024

Welcome to HazelEase Academy! Your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our e-learning platform.

1. Information We Collect

When you use HazelEase Academy, we may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other details you provide when creating an account or interacting with our platform.
• Usage Data: Information about how you use our platform, including your activity, course progress, and preferences.
• Feedback: Any reviews or feedback you provide about our courses or services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Account Management: To create and manage your account, provide customer support, and process transactions.
• Service Improvement: To analyze usage patterns and enhance the quality of our courses and user experience.
• Communication: To send you updates, notifications, and relevant information about our services, including course updates and promotions (you can opt out of these communications at any time).

3. Use of Feedback

By providing feedback or leaving a review, you agree that HazelEase Academy may use your comments for testimonial marketing purposes. This may include displaying your feedback on our website, social media, and other marketing materials to showcase the experiences of our users. Rest assured, any personal information shared in testimonials will be handled with care and in accordance with our privacy practices.

4. Payment Information

HazelEase Academy values your security and privacy. Please note that we do not have access to your credit card information or other payment details. All payment transactions are processed securely through our third-party payment processors, who handle and protect your payment information according to their own privacy policies and security measures. We do not store or retain any payment information on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.

6. Data Sharing

HazelEase Academy does not share, sell, or lease your personal information to any third parties. All data is used internally to provide and improve our services. We do not engage in data-sharing practices outside of what is necessary to operate and maintain our platform.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Opt out of receiving promotional communications from us at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of HazelEase Academy following any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HazelEase Academy
Email: academy@hazelease.com

Thank you for choosing HazelEase Academy. We are committed to protecting your privacy and providing a secure, enriching learning experience.